I came across this issue while running some of mine tests in QTP. While running the test, QTP crashed (surprise , surprise!) and after re-launching the QTP all my menu items were gone! After some research I found a solution, hopefully this will save you time:
If above occurs, perform the following in QTP:
1) Launch QTP
2) Navigate to Tools>Customize
3) Select Toolbars
4) Click on "Restore All"
This should bring all your menu items back. Apparently it is an issue with QTP and HP is promising to fix it in the future release.
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